Session 10 – Service Recovery
Service First is a powerful video-based training tool that makes it easier than ever to learn -with no limits- in the art of exceptional customer service, with immediate results and without the need of a big budget or huge investments of time.
It helps you learn the values, skills, techniques and attitudes necessary to deliver the outstanding, legendary level of customer service you need in order to make sure your customers come back again and again to do business with you -and don´t switch to your competition.
In this tenth Session you will learn how to turn service problems and difficult situations into positive experiences that ensure the customer comes back and the techniques to save the relationship with a customer after poor service or a mistake occurs.
Buy Session 10 and start becoming the best you can be in the art of Customer Service!
Place your order in the form below. And don’t forget to check your email for the FREE gift that we prepared for you.
Service First: The Art of Customer Service (the 12 sessions) - Session 10