Session 5 – Effective Questioning and Listening
Service First is a powerful video-based training tool that makes it easier than ever to learn -with no limits- in the art of exceptional customer service, with immediate results and without the need of a big budget or huge investments of time.
It helps you learn the values, skills, techniques and attitudes necessary to deliver the outstanding, legendary level of customer service you need in order to make sure your customers come back again and again to do business with you -and don´t switch to your competition.
In this fifth Session you will learn how to precisely detect customer´s needs, desires and expectations and the skills to ask questions, active listening and confirm understanding.
Buy Session 5 and start becoming the best you can be in the art of Customer Service!
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Service First: The Art of Customer Service (the 12 sessions) - Session 5